Parsel is proud to be community built
We invite you to be among the first users to shape our future product direction.
Real people, real solutions
If you're ready to be part of this journey and are eager to see what we can build for you, let's get started.
Expert shipping advice
We're a team of problem-solvers with diverse backgrounds, ready to tackle your shipping and logistics challenges. Our goal is to make complex tools simple and useful for you.
Your questions, answered
Have a shipping dilemma? We've likely faced it before and are eager to help. Our community thrives on sharing whether it's advice, solutions, or a supportive chat.
Shape the future of shipping
Your feedback is invaluable. It guides Parsel's evolution to make your life smoother. Share your needs, and we'll craft solutions you'll love using daily.
An introduction to Parsel
We're Parsel, and we're on a mission to make managing logistics from home a breeze. While Parsel and this community may be new, our mission definitely isn't.
Parsel is the brainchild of Saltbox, America's #1 co-warehousing solution. We're proud to operate a national network of 12 co-warehousing facilities serving over 1,000 small businesses and ecommerce merchants just like you. Our members collectively shipped more than 1.2 million packages from our facilities last year, so we know a thing or two about SMB logistics.
Whether running our own ecommerce companies or working at others like Shopify, Palantir, Deliverr, and Flexport, we’ve spent years figuring out how to make logistics work better for businesses like yours.
Parsel is powered by Saltbox
Developed by the same team behind Saltbox – the first co-warehousing solution for ecommerce merchants – means you can rest assured that your products and customers are going to be cared for in the same way as established global brands.
12
Locations in 9 cities across America.
800+
Small businesses across America have a home at Saltbox.
1.2 million+
Packages shipped in 2023.
FAQs
The Parsel community is a dedicated Slack channel where users can voice their tough shipping problems, discuss shipping tips and tricks, or request advice from other ecommerce merchants.
We welcome ecommerce merchants of all sizes to join our community!
Our community is one of the first of its kind, focusing specifically on shipping within the ecommerce sector. Not only is it a place for current Parsel app users to ask questions, raise issues, etc., but it’s also a space where ecommerce businesses can come together to share stories and chat with other entrepreneurs.
For those using the Parsel app, you can contribute by providing product feedback, suggesting new features, and asking questions. This information will be used to help inform and improve future iterations of our product.
Yes! Our Slack community is completely free to use.
We ensure a safe and inclusive community environment by enforcing strict community guidelines. We embrace diverse opinions and constructive discussions, ensure aggressiveness or off-topic posts are flagged, and moderate channels for clarity and community value while explaining any necessary post removals or actions. You can review a full overview of these guidelines by joining our #start-here channel.
You can access the Slack channel here.
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