Last Updated: Mar 18, 2024

Saltbox, Inc. (“Saltbox,” “we,” “us,” or “our”) welcomes you to our proprietary platform which is made available through our web platform via our website  (the “Platform”).  Our collection and use of information from visitors of our website and users of our Platform (collectively with the website, the “Platform”) is subject to the following privacy policy (the “Privacy Policy”), which may be updated by us from time to time without notice to you.  

By clicking “I AGREE”, when you sign up to access and use the Platform, you acknowledge that you have read, understood, and agree to be legally bound by our Terms of Use located at https://parsel.app/terms-of-service .  If you do not agree to any of the terms in this Privacy Policy, then please do not use the Platform. We may change this Privacy Policy from time to time with or without notice to you. In any event, you will be required to affirmatively accept any revised Privacy Policy prior to next logging-in to your account.

If you accept or agree to this Agreement on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to the Agreement and, in such event, “you” and “your” will refer and apply to that company or other legal entity and any Authorized Users.  

Capitalized terms not defined in this Privacy Policy shall have the meaning set forth in our Terms of Use.

INFORMATION WE COLLECT

In the course of operating the Platform, and/or interacting with you, we will collect (and/or receive) the following types of information.  You authorize us to collect and/or receive such information.

Contact Information

We collect contact information through our Platform; contact information typically includes your name, email address, and address, and the name and address of the recipient of any Subscriber Products and other packages, and any information you provide to us (including your phone number, if you choose to provide it). By providing us with another person’s contact information (including but not limited to recipient’s name and address) or other personal information, you confirm that you have all necessary rights and permissions to provide such information.

Account Information

In order to access and use our Platform, you will have to create an account on our Platform. In connection with creating an account on our Platform, you will be asked to provide your email address and create a password (collectively, “Account Information”).  We use the Account Information to process the creation of your account, including to verify your identity, and to manage your account.  

Information Obtained Automatically From Your Online Activity

When you access or use the Platform, we use browser cookies, pixels, web beacons, and similar technologies (collectively, “Tracking Technologies”) to automatically collect or receive certain standard technical information and other data.  This other data may include: traffic data; usage data (including but not limited to, profiles viewed, matches made, features used, frequency and duration of the Platform usage, and interactions with content on the Platform); location data; logs and other communications data sent to us by your computer, mobile device, tablet, or any other device over time on our Platform; and your online activity across third party websites, apps, and devices.  We may also evaluate your computer, mobile phone, or other access device to identify any malicious software or activity that may affect the availability of our Platform. The data we or third parties collect automatically may include personal information and/or statistical data that may not identify you personally; however, we or third parties may maintain, combine, or associate it with personal information collected in other ways or received from third parties. The Tracking Technologies used on the Platform include the following, among others:

Cookies

We may collect information using “cookie” and other similar technologies. Cookies are small packets of data that a website stores on your computer’s or mobile device’s hard drive (or other storage medium) so that your computer will “remember” information about your use. We may use both first and third party session cookies and persistent cookies. Below is a general primer on session and persistent cookies; information collected by cookies depends on its particular purpose. For more information, please see the information regarding analytics providers discussed further below.

● Session Cookies: We use session cookies to make it easier for you to navigate our Platform. A session ID cookie expires when you close the Platform.

● Persistent Cookies: A persistent cookie remains on your device for an extended period of time or until you delete them. Persistent cookies enable us to track and target the interests of our visitors to personalize the experience on our Platform.  Persistent cookies can also be used to store your passwords so that you don’t have to enter it more than once.

If you do not want us to place a cookie on your device, you may be able to turn that feature off on your device. Please consult your browser’s documentation for information on how to do this and how to delete persistent cookies. However, if you decide not to accept cookies from us, certain aspects of the Platform may not function properly or as intended.

Web Beacons

Certain sections of our Platform and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Saltbox, for example, to count users who have visited particular webpages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

HOW WE USE AND SHARE YOUR INFORMATION

Providing, Improving, and Marketing the Platform and related Services

We may use your information to: (i) provide the Platform; (ii) to facilitate the pickup, shipment and delivery of your Subscriber Products; (iii) register you and each Authorized User (if applicable) with an account to access the Platform; (iv) solicit your feedback, inform you about our products and services and those of our third-party marketing partners; (v) monitor, support, analyze, and improve the Platform; (vi) communicate with you regarding the Platform; (vii) fulfill your requests for information regarding new or improved products and services; (viii) engage in marketing, advertising, and tracking activities, and evaluate the efficacy of our efforts, provided that, where required under applicable law, we will obtain your prior opt-in consent to send electronic marketing communications; and (ix) engage in research, project planning, troubleshooting, and detecting and protecting against error, fraud, or other criminal activity.

Third-Party Analytics

We may use one or more third–party analytics services to evaluate your use of the Platform, as the case may be, by compiling reports on activity (based on their collection of IP addresses, Internet service provider, browser type, operating system and language, referring and exit pages and URLs, data and time, amount of time spent on particular pages, what sections of the Platform you visit, number of links clicked, search terms and other similar data with respect to how you use the Platform) and analyzing performance metrics. These third parties use cookies and other technologies to help collect, analyze, and provide us reports or other data.

By accessing and using the Platform, you consent to the processing of data about you by these analytics providers in the manner and for the purposes set out in this Privacy Policy. For more information on some of these third parties, including how to opt out from certain data collection, please visit the sites below. Please be advised that if you opt out of any service, you may not be able to use the full functionality of the Platform.

For Google Analytics, please visit: https://www.google.com/analytics    

For Fullstory, please visit: https://go2.fullstory.com/

For Heap, please visit: https://www.heap.io/

Aggregate Data

In an ongoing effort to better understand our users and the Platform, we might analyze data with respect to how you use the Platform alone and in combination with other data (including anonymized elements of the Customer Data and Member Content) and may use such combined data in an aggregate and anonymous manner to operate, maintain, manage, and improve the Platform. This aggregate information does not identify you personally. We may share this aggregate data with our affiliates, agents, and business partners. We may also disclose aggregated user statistics to describe the Platform to current and prospective business partners and to other third parties for other lawful purposes.

Transfer to Third Parties

● Like many businesses, we hire other companies to perform certain business-related services. We disclose personal information to certain types of third-party companies but only to the extent needed to enable them to provide such services. The types of companies that may receive personal information are third-party service providers such as pick up services and delivery services, hosting services, technical assistance, database management/back-up services, usage analytics, email marketing platforms, customer service, collaboration services, authentication services, and authorization services.

● To provide our Platform and administer promotional programs, we may share your personal information with our third-party promotional and marketing partners, including, without limitation, businesses participating in our various programs.

● We may, from time to time, share and/or license personal information to other companies who may provide you information about the products and services they or their partners offer.  However, to the extent required by law, you will be given the opportunity to opt out of such sharing.

● We may also disclose personal information to our parent companies, subsidiaries, affiliates, joint ventures, or other companies under common control to support the marketing and sale of our products and services.

Business Transfers

In the event of a merger, dissolution, reorganization or similar corporate event, or the sale of all or substantially all of our assets, we expect that the information that we have collected, including personal information, would be transferred to the surviving entity in a merger or the acquiring entity. All such transfers shall be subject to our commitments with respect to the privacy and confidentiality of such personal information as set forth in this Privacy Policy. This policy shall be binding upon Saltbox and its legal successors in interest.

Legal Requirements and Enforcement of Our Policies

To the extent permitted by law, we may also disclose your personal information: (i) when required by law, court order, or other government or law enforcement authority or regulatory agency; or (ii) whenever we believe that disclosing such information is necessary or advisable, for example, to protect the rights, property, or safety of Saltbox or others. We may disclose your information to enforce our rights arising from any contracts entered into between you and us, including our Terms of Use and this Privacy Policy.

Otherwise With your Consent

We may also disclose your personal information to fulfill any purpose for which you provide it or for any other purpose disclosed by us when you provide the information.

OPT-OUT FOR DIRECT MARKETING; EMAIL MANAGEMENT

You may opt out at any time from the use of your personal information for direct marketing purposes by emailing the instructions to parsel@saltbox.com or by clicking on the “Unsubscribe” link located on the bottom of any Saltbox marketing email and following the instructions found on the page to which the link takes you. Please allow us a reasonable time to process your request.

HOW TO UPDATE YOUR INFORMATION

If the personal information we have for you changes, you may correct, update, or delete it by contacting us as set forth in this Privacy Policy.  You may correct, update, or delete some of your personal information directly in your account on the Platform.  We will use commercially reasonable efforts to process all such requests in a timely manner.  You should be aware, however, that it is not always possible to completely remove or modify information in our databases.  Additionally, we will retain and use your information (or copies thereof) as necessary to comply with our legal and/or regulatory obligations, resolve disputes, and enforce our agreements.  

HOW WE PROTECT YOUR INFORMATION

Saltbox takes very seriously the security and privacy of the personal information that it collects pursuant to this Privacy Policy. Accordingly, we implement reasonable security measures designed to protect your personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in processing and the nature of such data, and to comply with applicable laws and regulations.  Please understand, however, that no security system is impenetrable.  We cannot guarantee the security of our Platform or databases or the databases of the third parties with which we may share your information (as permitted herein), nor can we guarantee that the information you supply will not be intercepted while being transmitted over the Internet.  In particular, e-mail sent to us may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.

CHILDREN

We do not knowingly collect personal information from children under the age of 13 through the Platform. If you are under 13, please do not give us any personal information.  We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children to never provide personal information without their permission.  If you have reason to believe that a child under the age of 13 has provided personal information to us, please contact us at parsel@saltbox.com, and we will endeavor to delete that information from our databases.

RETENTION

We will retain your information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Platform, or we are legally obligated to retain this data for longer time periods.

IMPORTANT NOTICE TO ALL NON-US RESIDENTS

The Platform and the related servers are operated in the United States.  If you are located outside of the United States, please be aware that any information you provide to us maybe transferred to, processed, maintained, and used on computers, servers, and systems located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction.  If you are located outside the United States and choose to use the Platform, you do so at your own risk.  

CALIFORNIA PRIVACY RIGHTS

Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to obtain certain information about the types of personal information that companies with whom they have an established business relationship (and that are not otherwise exempt) have shared with third parties for direct marketing purposes during the preceding calendar year, including the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. If you wish to submit a request pursuant to Section 1798.83, please contact Saltbox via email at parsel@saltbox.com.

DO NOT TRACK

As discussed above, third parties such as advertising networks and analytics providers may collect information about your online activities over time and across different websites when you access or use  the Platform.  Currently, various browsers offer a “Do Not Track” option, but there is no standard for commercial websites.  At this time, we do not monitor, recognize, or honor any opt-out or do not track mechanisms, including general web browser “Do Not Track” settings and/or signals.

NEVADA PRIVACY RIGHTS

If you are a resident of Nevada, you have the right to opt-out of the sale of certain personal information to third parties who intend to license or sell that personal information. You can exercise this right by contacting us at parsel@saltbox.com with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account. Please note that we do not currently sell your personal information as sales are defined in Nevada Revised Statutes Chapter 603A.

LINKS TO EXTERNAL PLATFORMS

The Platform may contain links to third-party websites (“External Sites”). Saltbox has no control over the privacy practices or the content of any such External Sites.  As such, we are not responsible for the content or the privacy policies of such External Sites. You should check the applicable privacy policy and terms of use when visiting any such External Sites.

CHANGES TO THIS PRIVACY POLICY

This Privacy Policy is effective as of the last updated date stated at the top of this Privacy Policy.  We may change this Privacy Policy from time to time with or without notice to you. By accessing the Platform after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes.  Please be aware that, to the extent permitted by applicable law, our use of the information collected is governed by the Privacy Policy in effect at the time we collect the information.  Please refer back to this Privacy Policy on a regular basis.

HOW TO CONTACT US

If you have questions about this Privacy Policy, please e-mail us at parsel@saltbox.com.  with “Privacy Policy” in the subject line.

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